In this episode, I sit down with impact expert Janna Jorgensen, founder of ION Leadership Consulting to discuss a framework for human impact, leading teams, and engaging the purpose of your business.
Key Takeaways:
- Purpose drives impact. Understanding your why is critical to having the impact you want to have. Purpose is what you want. Impact is what you actually do. The bigger the difference between the two, the bigger the frustration and dissatisfaction.
- You can measure your impact. Define the KPI’s that show how well you’re delivering on your purpose and how your patients experience your business.
- The context of the situation - where your people are, where your patients are, what’s going on in their lives. These pieces of context affect your ability to have the impact you want - especially when it comes to developing, growing, and providing input to your people.
- The Human Impact Framework can support the process of defining your purpose, your impact, and the people that matter in the process. Levering this tool allows you to be more effective in delivering a great culture, patient experience, and overall impact.
Additional Resources:
- Episode 62 - Dissecting Difficult Conversations with Erin O'Malley
- Human Impact Framework
- TEDx - Impact is a Context Sport
What Janna is reading:
- How to Be Heard by Julian Treasure
- Who Do We Choose to Be by Margaret Wheatley
- The Age of AI by Henry Kissinger
- The AI Superpowers by Kai-Fu Lee
- Positive Money by Cindy Morgan Jaffe
