On this episode, we talk with Dr. Maria Sampalis on ways to build a more efficient practice in the areas of pretesting with your team. 

Key Takeaways:

1. Engage your team with their ideas for improving your pretesting process. Host regular meetings to do this.
2. Schedule optimization is critical to practice efficiency.
3. Put an emphasis on cross training your team. Each team member should be skilled enough to jump in across departments to build efficiency and serve patients. Don't be afraid to jump in to work up the patient yourself when needed.
4. Time your team members through the pre-testing process and look for opportunities to improve. Communicate clearly with your team when those opportunities for improvement exist.

What Maria is reading:

Review of Optometric Business

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