The Creator has made man unable to help himself. …The Creator has made the hardening of the heart, so that man will be unable to overcome the evil in him and will need the Creator. By this, man will need to be rewarded with the NRNHY of Neshama (Rabash, Article 1, 1989, “What Is the Extent of Teshuva [Repentance]?”).

The Creator did everything so that a person cannot reveal the upper world and the Creator, but one will feel a need for Him and turn to Him with a request that obliges the Creator to help him or her.

That is the “hook” that we must make. On the one hand, we yearn to attain the Creator, to reveal Him; it seems possible, and we rush forward headlong. On the other hand, we stumble, fall, make mistakes, and become increasingly convinced that we cannot do it on our own.

When a person reaches the greatest devastation, the greatest disappointment, and raises one’s hands because he realizes that one has no way to reveal the Creator, but on the other hand, a person still cannot leave it, he must comprehend Him—these are the two opposite forces, properties, sensations, and passions that begin to form in him and it is the vessel in which the Creator reveals Himself.

Thus, a desire to attain the Creator and a disappointment in the impossibility of doing it reveal within a person. Then, between these two forces, the Creator is revealed.
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From the Kabbalah Lesson 2/16/20, “Questions and Answers”

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