In this episode, Mary talks with Erin Jenner, ITP, IEP - who is the SVP of Production Operations and Director of Training at Greater Illinois Title Company Group of Companies. Erin offers insight to successfully navigating a number of challenges as she shares her company's experiences with curb-side closings, deploying workers to their homes, and the fallout from a major county's recording office extended closure. You can reach Erin via email at erin.jenner@gitc.com

During the interview, Erin mentioned the following:

  • The April, 2020 Illinois Executive Order to shelter at home.
  • Page seventeen of the March, 2020 San Francisco Public Health Orders declared title company employees to be essential workers.
  • This article from ALTA also outlines how Title and Settlement professionals are considered essential workers.
  • You can download this NSA Health Screening Form, which lists the questions Erin mentions asking before closings.
  • You can read more about the effects of the Cook County Recording Office closure. Pages about the initial closure and slow re-start have been removed from the Cook County website but this notation highlights the reassignment of duty which Erin mentions.
  • You can learn more about the micr toner Erin uses to print checks from her home office.
  • Erin explains how she deployed her employees to work from home, detailing how she helped them plan for success. Here's a great article from FlexJobs about how to set up a home office.
  • RamQuest has a number of Remote Online Notarization (RON) and Remote Ink Signed Notarization (RIN) resources available. To see more, visit RamQuest.com/Resources and use the topic filter tools.
  • Mary and Erin discuss the CLOSINGCORP/STRATMOR SURVEY regarding loan closings.
  • ALTA has released insight and resources to help companies develop a Disaster Recovery Plan.
  • The Greater Illinois Title Company Group of Companies website presents their COVID-19 Office Protocols and informs website visitors of their curbside closing options.

If you’d like to contact the Pandemic Podcast, email podcasts@ramquest.com.

Don’t forget to subscribe, rate, and review this podcast on Apple Podcast, Spotify, or wherever you listen to podcasts, or visit RamQuest.com/pandemicpodcast to download the latest episode.

Lastly, we love to see when and how you’re listening. Share our posts, or create your own and tag them: #PandemicPracticesPodcast

See All 36 Episodes of "Commitment Matters"