Retail Rendez-Vous is a new and improved podcast where technology and retail meet. It features insightful conversations between technology leaders, retail executives and industry experts.

In Episode 8 of Retail Rendez-Vous we discuss how to cultivate loyalty that lasts particularly among digital consumers. Some questions that are explored include:

• What are the significant components of customer loyalty?
• What keeps digital consumers loyal?
• How can retailers and brands incorporate the “right” technology and leverage it to improve customer experience?

Episode 8 of Retail Rendez-Vous features Jerry Sheldon, Analyst at IHL Group. In 2022, Jerry Sheldon was named as one of the Top 100 Retail Influencers by RETHINK Retail.

Jesta I.S. is a global developer and provider of enterprise software solutions for retailers, wholesalers and brand manufacturers. IHL Group is a global research and advisory firm for the retail and hospitality industries.