In this program, Curt Muhammad from University of Washington Harborview shares his insights on how Harborview Medical Center leadership established a respiratory protocol that included staff training for social determinants of health. The effort would generate better results for those patients and better effectiveness for the staff.

Guests:

Curt Muhammad, RRT, MSW

COPD Case Manager

Harborview Medical Center

Resources:

Watch the COPD Chronic Care webcast here for additional details.

For more information, email knowledgetransfer@vizientinc.com

Show Notes:

[00:00 – 01:25] Establish respiratory protocol for COPD patient

[01:25 – 02:39] Need for staff training

[02:40 – 04:26] Alleviating staff concerns and training for social determinants of health

[04:27 – 04:39] Seeing the benefits of the training for staff and patients

[04:40 – 07:45] Other positive results from the protocol

[07:46 – 08:34] Harborview leadership gained valuable insight

[08:35 – 09:50] Patients taught everyone a bigger lesson

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