Key Takeaways:

01:30 - Hard Conversations

04:05 - Being better prepared

06:41 - Intention Based Communication

10:54 - Pre-Framing a conversation

22:10 - Learn how to be a responder over a reactor

24:45 - Don’t have a conversation via text message

27:09 - The gift of PAUSE

Quotes:

“Hard conversations are something that can literally make or break you.” (Jason Everett) (01:30)

“Life can change in the matter of a sentence” (Jason Everett) (01:49)

“There's what was said, what was meant, and what was heard.” (Jason Everett) (05:54)

“You can't control the outcome, but you can control your intention”. (Jason Everett) (08:12)

“When you don't get hung up on the outcome, all outcomes become okay,”(Jason Everett) (10:06)

“One of the most powerful weapons you can have in any conversation is the ability to take a pause when somebody else won't” (Jason Everett) (26:55)

“Become a responder, not a reactor.” (Jason Everett) (28:17)

Links Mentioned:

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