Let’s make hard conversations not hard. Today’s episode is a continuation of one from a few weeks ago, and is specifically about how to be direct in everyday situations, whether they are happening at home or professionally. It’s an on-ramp, off-ramp method that is comprised of just a few steps so that your relationships are still intact while still defusing the situation.   In this episode, we cover: * Why being direct may have a bad rap * The personal development work to do first * The three steps to the on-ramp process * How to smoothly off-ramp at the end of the conversation * The importance to giving yourself time to regulate and calm down first

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