Christine Itwaru (Head of Product Ops), Rick Kadlac (Lead Product Ops Manager) and Adam Siegel (Manager, Technical Writing) from Pendo join me for the fifth episode of Season 2 of POP. We find out how Christine and her experienced team are creating company wide transparency around building, shipping and using products. We deep dive on the following challenges:
Focusing on the right things to tackle first
Establishing guardrails for your own product usage
Building trust in order to drive a collaborative knowledge base initiative
Listen in for some practical insights from a leading Product Ops team who "wrote the book" on Product Ops (The Rise of Product Ops)!