Tony Robinson, UKi CEO and founder of global postal event Parcel+Post Expo, discusses the role and importance of technology in the postal world:

• Launching publications in the postal, technology, and transport sectors
• Optical character recognition and letter sorting automation
• The genesis of Post Expo
• The transformation of posts from traditional businesses to a high-tech industry
• Innovation driving opportunities for the postal world
• Role of the postal sector within the broader transport industry
• The rise of online retailers such as Amazon, and penetration and improvement of internet access
• Emerging technologies that could shape the future of the postal sector
• Improving e-commerce parcel delivery
• Autonomous delivery vehicles
• Technology and sustainability
• Consumer purchasing trends and impact on the last mile
• Parcel+Post Expo 2022
• Future cooperation with the UPU