We tend to assume that leadership takes place under stable circumstances. In fact, many of our theories of leadership conceptualize leadership under “normal” and stable conditions. However, there is likely no situation where leadership is more important than during a time of crisis. Crises present ambiguous and changing stimuli that require normative power, collaboration, and asking the right questions to help organizations come together to make sense of and navigate the unknown—all of which are functions of leadership. It is critical to note that it is impossible to plan and prepare for every possible crisis. Meaning, planning, and preparation for all foreseeable crises should be prioritized, but unforeseen crises are inevitable and will require individual and collective leadership capacity to adapt and respond accordingly. During these unforeseen crises, more experienced leaders see situations in more structured terms, rely on well-rehearsed strategies, and move more quickly to action.
Rich and Maikel discuss crisis leadership in this episode of Mainline Executive Coaching ACT.

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