Usability testing is a task-based process as well as a sampling process, this means we cannot test every possible task users can perform with a product. As UX practitioner we should structure tasks around business goals, product re-design and where applicable new features. This episode is about the best practice to adopt when deriving tasks or formulating your tasks in preparation for a usability test. It is very important to formulate actionable and reasonable tasks to avoid task misunderstanding.
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