Never heard of C-IQ? It stands for Conversational Intelligence, a way of having more successful and satisfying conversations. Ann talks with Nicole Devereaux, a certified C-IQ trainer, about how to have better conversations within our workplaces, families, and communities. Being heard and understood is a major step towards having great relationships and mental health. You can find out more about Nicole at www.nicoledevereaux.com. Follow https://my.captivate.fm/www.instagram.com/soulgritresources (@soulgritresources) on FB and IG and email your questions and comments to info@soulgritresources.com. Sign up at https://my.captivate.fm/www.soulgritresources.com (www.soulgritresources.com) to be the first to know about new blogs, episodes, and more.