A few months ago my phone rang. The gentleman on the other end wasn't just frustrated. He was angry. He was convinced someone had deliberately removed his name from the voter list. In his mind something crooked had happened and someone was trying to keep him from voting. I listened for a moment and then asked him one simple question. "Did you check the voter list yourself ?" There was a pause before he answered. "No. A friend told me my name wasn't on it." I asked him again just to make sure I understood. "So you're telling me your...

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