back with a “5 minute Friday” audio edition

key concepts I cover in this snippet:

the importance of having a point of view (PoV)

the misnomer that a refined PoV is “instinct”

the mistake of over-indexing on the insight

user behavior as the foundation of insights

techniques for understanding user behavior

I’d love to hear from listeners about their experiences with cross-functional accountability - please chime in via comments👇. And if you enjoyed this post, please consider subscribing.

further reading / references

how product sense develops has been a topic of interest for a while

selling your point of view on the market (vs pitching features) is the way to go

layering choices is a way to apply the power of compound interest to products

“natural” public speaking is a myth where we mistakenly see innate brilliance

products are workflows; clear once you see, but you have to train yourself to see

there’s no substitute for using your own product - best way to not be surprised

childish drawing / interpretation

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