back with a “5 minute Friday” audio edition

key concepts I cover in this snippet:

Conway’s Law defined (shipping your org chart)

signs that you may already be shipping this way

commons user experience flows to check

key customer experience touchpoints to watch

inverting the anti-pattern for customer benefit

I’d love to hear from listeners about their experiences with Conway’s law and counteracting it - please chime in via comments👇. And if you enjoyed this post, please consider subscribing.

further reading / references

Conway’s Law actually got traction as a concept via The Mythical Man Month

childish drawing / interpretation

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