Kevin Watters, retired CEO of Chase Card Services at JPMorgan Chase and Adjunct Professor at Tulane University joins us on the latest episode of Growing the Top Line Podcast. Kevin was a pioneer in the branchless banking space, serving as Chief Marketing Officer of Wingspan and president of Bank One’s corporate internet group until its acquisition by JPMorgan Chase. Kevin spent 18 years at Chase where he served as CEO of Chase Card Services, and CEO of Mortgage Banking. Prior to joining Chase, he served in various director and managerial roles at Procter and Gamble, Pinnacle, Inc. and Vlasic Foods. In this episode of the podcast, Cliff Farrah, author of Growing the Top Line and CEO of The Beacon Group and Kevin discuss Kevin’s transition from consumer products to banking, his career journey throughout his time at Chase, goal types and goal setting, knowing when business growth is bad growth and much more.