Welcome to The Social Sellers Life Show
The practical audio show to help coaches and authors to earn more, while working less hours so they can live the happy life they started their businesses for.
In Episode 22: You Could Lose A Client's Payment By Not Knowing This, we discuss how not having strong terms and conditions could see you lose the money paid to you (Even If You Have Done The Work).
There are a lot of coaches out there that are being taught to issue invoices but they are not being taught the importance of making sure that on that invoice is a link to the terms and conditions that the person is agreeing to when they pay.
Many don't even have strong terms and conditions pages and are just 'hoping' they don't meet the bad humans that will do the wrong thing. Unfortunately, these people are getting screwed. People are going to their banks and credit card providers and winning at getting their money back just because the person doesn't have strong refund terms and conditions that the person agreed to.
Chargebacks occur when someone goes to their credit card company and says they didn't get what you paid for. Overnight your merchant facility i.e. PayPal or Stripe takes the money out of your account and gives it to them.
You must then prove they received what they paid for and that your terms and conditions are clear around it if you want a chance to get that money back. The worst part is there is no restriction on when they can do a chargeback which means that you could get one for work you have done a year from now.
Worse still there are unscrupulous people out there that are actively buying courses and programs (especially those under $2,000) and copying the entire lot and either selling it as their own or just straight selling it in a package with other courses they have done the same too.
It is actually a strategy being taught by some experts as "research and development" aka "rob and duplicate (R & D)".
Key Takeaways:
Meet Your Host:
Hi, I’m Faith Christiansen (aka the Real Faith C).
I am passionate about helping people reclaim their time freedom so they can live a happy life they love with financial stability from their online business. I don't believe in complicated, expensive tech that is overwhelming or long to-do lists. I am about leveraging your time in the most strategic way possible to bring the highest profits and impact as possible with simple, duplicatable activities. For the past 20 years, I have helped coaches and entrepreneurs dramatically grow their profits with my sales skills and with the use of digital marketing methods. I have built well over 100 websites with simple automated systems that make sales 24/7 using easy tech and simple organic marketing strategies. Stop being a slave to your business, you started it for freedom.
I would be forever grateful if you could subscribe and leave me a 5-star review on iTunes or Spotify to help spread this message far and wide. Thank you xx
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