Dan Gingiss is an international keynote speaker who believes that a remarkable customer experience can be your best marketing.  IN THIS EPISODE, DAN TALKS WITH LYNN ABOUT: Getting your customers to talk positively about your brand How to reach companies: try private channels first The W.I.S.E. strategy: Witty, Immersive, Shareable, Extraordinary The importance of rectifying a poor customer experience The massive power of experience