Today’s Healthcare Experience Matters podcast episode includes highlights from a recently released webinar from the Healthcare Experience Foundation (HXF) featuring Katie Owens, the Co-Founder and President of HXF.

Our podcast producer has edited this webinar for a more friendly podcast listening experience. 

The objectives of this podcast include: 

• Helping listeners recognize the power of negativity and the impact of blame.
• Provide listeners with tools and resources to avoid blame.
• Discover ways for reinforcing positivity.

As we learn in today’s broadcast, a solution-oriented approach to reinforcing positivity is key to building resilience and avoiding some of these negative emotions. 

Learn more: https://healthcareexperience.org/avoiding-blame