When it comes to choosing and integrating new technology, the process can get messy—fast. In this episode, Banoo sits down with Austin Grigg, co-founder and CEO of Kalon Creative, to break down what it really takes to navigate a successful integration journey.

Austin shares hard-earned insights on what makes or breaks implementation, how to bring the right stakeholders along for the ride, and why a smooth buying journey starts well before evaluation.

Key topics discussed:

• Why preparation before tech evaluation is critical
• How to align stakeholders for smoother collaboration
• The three main types of integration—and how to approach each one
• Austin’s top implementation tips for long-term success
• Common challenges to watch out for (and how to avoid them)

Additional resources:

• Austin's free checklist for evaluating and implementing software integrations: https://www.kaloncreative.com/psp

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