In this episode of The Professional Services Pursuit, Brent sits down with Kantata CEO Michael Speranza and Chief Product Strategy Officer Sarah Edwards to explore a growing challenge facing professional services firms: AI sprawl.
Michael and Sarah discuss why professional services require a different approach to AI — one built around business context, connected operations, and institutional knowledge. They share their perspective on how firms can move beyond isolated automation to intelligence-driven operations, and how those ideas shaped the development of Kantata's newly launched Expertise Agent capabilities.
Key topics covered:* Why the explosion of AI tools and role-specific agents is creating more complexity, silos, and noise for professional services firms * The critical role of business context in AI, and why better decisions require a connected view across sales, resourcing, delivery, and financials * The launch of Kantata's Expertise Agent and why the company chose to build a context-aware AI superagent instead of workflow-specific agents * How leading firms can capture institutional knowledge, learn from every project, and turn expertise into a scalable competitive advantage * What will separate the highest-performing professional services organizations in the emerging "Expertise Era"
To learn more about Kantata’s new AI capabilities, click here.
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