They help us understand the CX

🔎 Different methods can be used to collect data for the journey mapping process

🤔 Once data is collected, brainstorming sessions can begin to create multiple mappings

🌍 Different overlays can be used, such as revenue or touch points, to provide contextual information

journeymapping #userjourneys #customerjourneys_____________ 📚 RESOURCESCurated templates and frameworks: https://www.grantcarlile.com/resources_____________ 🧔🏽 ABOUT GRANT Design is my approach, alignment is my goal. Projects and events have been the common threads of my work, over the past 24 years, in #startups, #running, and #robotics. I believe in leveraging #diversity as a place to start, working shoulder-to-shoulder with passionate people on projects we believe in, and continuously creating relationships all along the way._____________ 🎙️ LISTEN TO GRANTConversations and appearances of Grant: https://www.grantcarlile.com/listen_____________ 💚 FOLLOW GRANT:📺 https://www.youtube.com/c/GrantCarlile💼 https://www.linkedin.com/in/grantcarlile🎞️ https://www.tiktok.com/@grantcarlile📸 https://www.pinterest.com/grantcarlile🐦 https://twitter.com/design006👾 https://www.twitch.tv/grantcarlile🧬 https://github.com/GrantCarlile🪧 https://www.behance.net/grantcarlile🖼️ https://www.instagram.com/design006🤖 https://www.reddit.com/user/design006_____________ 🪢 GRANT’S PILLARSTrust -- Respect -- 110%_____________ 💬 SCHEDULEHear more ramblings, schedule time with me: https://www.grantcarlile.com/schedule#facilitation #design #education #engineering #mentorship #communication #prototyping #business #startup #ecosystem #strategy #technology

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