Announcement: Reclaim Hosting is disabling Remote MySQL Access.
Due to our new cybersecurity compliance requirements, we have blocked remote MySQL access across our infrastructure. If you are working with Domain of One's Own or Managed Hosting, this block can be bypassed with administrator approval, however, we do want you to know the risks involved:
We recommend that users access their database through cPanel's PHPMyAdmin functions or the cPanel terminal. If the user is developing an application, we recommend using a service like Reclaim Cloud where the user has a containerized instance and is not endangering the production server in its entirety. However, we understand that some Domain of One's Own and Managed Hosting clients require this access for their specific use-cases. With DoOO or Managed Hosting Admin approval, we can unblock this port and allow users to use Remote MySQL once again.
If you have any concerns, please reach out to us at support@reclaimhosting.com, we are more than happy to answer any questions regarding this change.