Thousands of healthcare workers at hospitals across the country were laid off in 2020, as healthcare facilities struggled with the COVID-19 pandemic and the sudden decline in most patient cases. 

Not the Cleveland Clinic’s Euclid Hospital.

Leonard Stepp spoke about the first days of the COVID-19 pandemic, how the Cleveland Clinic trained staff on new skills and communication during rapidly evolving situations.

Read the related blog here: https://www.healthcarousel.com/resources/how-cleveland-clinic-upskilled-staff-amid-covid-crisis 

Read the episode transcript here: https://www.healthcarousel.com/how-cleveland-clinic-upskilled-staff-amid-covid-crisis