"Technology is easy: Everyone is doing it, culture is the challenge” says retired Navy Chief, now Defense Consultant, & Cyber Educator at Deloitte, Katy Craig. When it comes to implementing new technology, a trusting environment can make all the difference. In this episode, Carolyn and Mark learn why prioritizing people is always a step in the right direction. Episode Table of Contents[00:48] Helping Teams Accelerate [09:34] The Point of the Mission [20:08] Better Minds on People Problem [29:09] Technology Is Transforming People Problem Episode Links and Resources

Helping Teams AccelerateCarolyn: Our guest today is https://www.linkedin.com/in/katycraig/ (Katy Craig), a retired Navy chief. She's now a defense consultant and cyber educator at Deloitte. We're going to talk about her work, helping teams accelerate to deliver value safely and securely to customers. She provides guidance on tools, technologies, and methods such as cloud security, agile methods, SDX, Zero Trust, and DevOps practices. One of my favorite topics and Mark's as well, is shifting security left for DevSecOps and continuous everything. Today, we're going to dial into how she helps teams embrace a DevSecOps culture, some of the biggest pitfalls, as well as best practices. I read something on your bio and I was like, "I love that!" You say in your bio, "Technology is easy. Everyone is doing it. Culture is the challenge and where I can help most." Talk to us about that. Katy: I'm trying to think if I can legally hashtag it, the people, s. I actually Googled it. Somebody did back in the '90s after President Clinton said, "It's the economy, s." Somebody actually said, "It's the people, s**." But I want to bring it back into the lexicon and into the vernacular. Because a lot of these buzzwords that we're hearing in the zeitgeist, DevOps, I need to go buy some agile. We're going to do some DevOps. They're selling Zero Trust, let's go buy that. It is rarely turnkey solutions out of the box. It's rarely the technology that all these vendors are selling on the internet and promising it’s going to be the panacea. People Problem You Have to Deal WithKaty: No matter how great your tool, your weapon, or your process, if the people don't embrace it, they aren't brought along, and aren't included in deciding that's the tool we're going to use, that's the process we're going to embrace, they're going to fight you. They're not going to adopt it. Maybe even in a bureaucracy, they might eventually go along to get along, but it will be delayed. It will be less of a quality approach. It's always going to come down to the people. We always have to remember that our reason for being here, for being in tech, for doing all this work has to come back to the people. I always go back to Gene Roddenberry and Star Trek. I'm a Trekker, sort of directive. You can do no harm.What are the Boston Dynamics people doing? I worry about the robots. It's got to come back to the people. If we're doing this tech and pursuing all these areas, it's got to come back to: is it going to be good for the people? Is it going to make our lives better, make the planet better, or our country better? That's why I say, "You know what, everybody's out there peddling technology. Promising that if you install my platform, I'm going to solve all your cyber problems." It's just not true. Mark: Are you talking about the mission? Or are you talking about getting the people on board with the technology to be able to leverage and use it? Is it the people as it relates to the mission, or is it the people as it relates to getting them on board with the technology, and how it can help them? Unique People Problem of the MilitaryKaty: It does go to the unique problem of military teams, for example. We have administrative control and operational control. Then we have organizations in the military that acquire their technology. They decide whether to make or buy the technology to serve the warfighters