On today’s episode, we’re joined by Sid Banerjee, Chief XM Strategy Officer, Qualtrics, the leader and creator of the experience management category. We talk about:



• Using automation to generate faster insights
• Focusing on delivering value, and demonstrating that to prospective clients
• How Gen AI is finding problems & recommending solutions
• Using AI for right & left brain capabilities to build 150 different analysis models
• Using analytics to determine where digital customer journeys break