DISCUSSION TOPICS
- From a technology perspective, what should be keeping company owners and executives awake at night?
- Another digital-first platform has raised a lot of money to expand its operations (https://www.accountsrecovery.net/2022/03/31/tech-enabled-collection-platform-raises-10m/). Is this another proof of concept that digital-first collections is the wave of the future? Or are we still a long way off from that becoming a reality?
- For all the talk about the growing importance of technology, at the end of the day, it’s still humans making decisions. What do they need to understand about how technology is changing the ARM industry?
- A payment platform is going to be 100% crypto (https://twitter.com/axios/status/1511424497437618178?s=20&t=B8JR8OagzhHRWlYnI0zA6g). What will it take for companies in the ARM industry to start accepting cryptocurrency?
- I had an experienced collections professional that told me the older that a debt gets, the less important technology becomes. Because it takes a human to convince someone to pay an old debt. Agree/disagree?
- An app or software you would recommend to the audience. Something to help them be more productive, improve communications, stay organized, or help them in their daily lives.