In this episode, host Phillip Patrick discusses June's strategic marketing theme - Predictable! Topics include: 

• June franchise anniversaries
• Predicting the success or failure of operations teams by their utilization of processes and procedures with clients - with guest Joe Choplin - Director of Operations Support - City Wide Franchise
• How Can We Help? Emfluence campaign - Predictably + Construction Cleans & Plumbing
• IT update - with guest Tasha Winslow - Product Manager - CWCMS
• Ripple On! - City Wide partners with the Hiring Our Heroes program to help veterans transition to the corporate world - with guests Brad Johnson - Chief Operating Officer - JBO Management - Family Office and Brad Alexander - FSM, City Wide Kansas City