On the latest episode of Shaping eCommerce, Tim Bucciarelli had the pleasure of interviewing Michael Potters, Senior Strategic Partner Manager at Gorgias. On the podcast, they talk about:

• His experience being a Gorgias customer and then transitioning to his current role
• The Gorgias ICP
• The plug and play nature of Gorgias that increases time to value
• How Gorgias differs from Zendesk
• How Gorgias powers communications across the entire customer journey

ecommercesolutions #ecommercesoftware #ecommerceproducts  #ecommercetechnologies #customerservice #customersupport #gorgias

Find Gorgias at: https://www.gorgias.com/