Words matter in communication. Even though research suggests that 93% of the impression we form is rooted in our non-verbal messaging, the words we use can either help or hurt our interactions. Plus, words create intentions and intentions create outcomes. Louis and Tammy talk about how different types of language, like bro speak or negative self-talk can have a damaging impact on people. They share tips for positive communication strategies.Masaru Emoto book - The Hidden Messages in WaterMasaru Emoto Water ExperimentGeorge Carlin Football vs Baseball What's On Your Nightstand Links:The Inventor: Out for Blood (HBO Max)Atlas of the Heart by Brene Brown