What kinds of quality do you expect when hiring virtual assistants or freelancers and they are working remotely? Ever notice that some of the remote workers have really great communication skills while others make you wait for days on end to get their attention or response?  

I decided to write about this because I've noticed that there are good VAs and bad VAs, good freelancers and bad freelancers, so what gives? Hopefully these behavioral rules will help assimilate all remote workers, it's just to me, common sense, especially in a business setting.