This episode delves into the crucial aspect of role modelling within change teams. Lee, drawing from his 18 years of experience in change management, highlights the common failure of change teams to effectively role model the behaviours and strategies they advocate for others. By emphasising the importance of role modelling, Lee underscores the significance of change teams embodying the principles they aim to instil in leadership and operational teams. Through practical insights and real-world examples, Lee encourages change teams to prioritise self-improvement and consistent modelling of best practices to effectively support and guide others through change initiatives.

KEY TAKEAWAYS

• Change teams often struggle with role modelling effective systems themselves, which can hinder their ability to support others effectively.
• Role modelling what is expected of others is crucial for change teams to build credibility and trust with the teams they are supporting.
• By continuously improving their own systems and practices, change teams can better empathise with the challenges faced by the teams they work with.
• Change teams should prioritise developing their own operational excellence tools and techniques before assisting others to ensure they lead by example.
• Encouraging a culture of continuous improvement within the change team can lead to better outcomes for the teams they support.

BEST MOMENTS

"Change teams seem to have a big challenge with role modelling."

"If we don't role model, if we don't do what we're suggesting that everybody else should do, then why the blooming heck should they do it?"

"Change teams historically are not the best at role modelling the things that they are expecting others to do."

"Change is for everybody and the people that should be the best at change are change people."

"We need to role model. We need to believe because it allows us to empathise."

HOST BIO

You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.