Dr. Keaton tells an Appalachian family story about a hard lesson learned regarding direct communication. The story sparks conversation between the hosts about the messages society sends around the need to avoid difficult content and be less than genuine in our interactions. A fateful trip to a local Dairy Queen as a child serves as the backdrop for this episode and gives context to a recent situation in Dr. Keaton's balloon boutique business that at the end of the day really just.... popped! Listen and enjoy.