Guests:
- Beth Conklin, State Collection Service
- Bill Marohn, Tobin & Marohn
- John Redding, Alston & Bird

DISCUSSION TOPICS
- A lot of employees say they are considering quitting their jobs if their values don’t align with the values of their employers (https://www.foxbusiness.com/lifestyle/4-reasons-why-many-americans-are-quitting-their-jobs). How can companies, especially those in the ARM industry make sure that the expectations of employees are in sync with the company’s direction and culture?
- There are a lot of variables and components of income tax season that are different this year than they have ever been (https://www.accountsrecovery.net/2022/02/22/trying-to-read-the-tax-season-tea-leaves/). How should companies be adapting their collection strategies to not miss out on income tax season?
- Psychologists say that almost everyone uses some form of deception to get a job (https://www.nytimes.com/2022/02/17/business/jobs-hiring-fraud.html). Even resumes are being singled out for not being helpful (https://www.bloomberg.com/news/articles/2022-02-21/removing-work-r-sum-s-from-job-hiring-process-can-improve-candidate-diversity?srnd=premium) Is this something companies need to be mindful of in the hiring process?
- There are movie directors who let actors improvise and make changes to their lines and there are directors who want actors to read exactly what is written. When it comes to collection calls, is one strategy better than the other?
- Something you read/watched/listened to and would recommend to the audience.