Guests:
- Patrick Newman, Bassford Remele
- Katherine O'Brien, United Holding Group
- Aaron Reiter, InterProse

DISCUSSION TOPICS
- I recently published an article, sharing some of the goals that people in the industry have set for themselves and their companies in 2022 (https://www.accountsrecovery.net/2022/01/18/industry-vets-share-their-goals-for-2022/). What are your goals? What should the industry’s goals be?

• The average consumer worries about money six times a day (https://www.accountsrecovery.net/2022/01/17/consumers-worry-about-money-6-times-a-day-survey/). How should the industry take that into account when attempting to collect debts? Sidebar: A lot of people said they would give up things like sex or drinking alcohol if they could retire right now. What would you give up to be able to retire?

• Would you cover a $46 bill at Starbucks to keep a pay-it-forward streak going? (https://www.foxnews.com/lifestyle/starbucks-customer-breaks-23-car-pay-forward-streak)

• What are your thoughts about the CFPB’s medical debt bulletin (https://www.accountsrecovery.net/2022/01/14/cfpb-warns-medical-debt-collectors-about-not-complying-with-no-surprises-act/). Is this a precursor to enforcement actions?

• One-in-three companies is boosting its salaries this year (https://www.usatoday.com/story/money/2022/01/13/jobs-pay-raises-salary-employers-2022/9186674002/). What does that mean for companies in the ARM industry and their business models?

• Something you have read/watched/listened to and would recommend.