Guests:
- Leslie Bender, Clark Hill
- Ashley Campanella, Arbeit
- Mary Shores, Mary Shores Communications

DISCUSSION TOPICS
- Any New Year’s resolutions you want to share? If the industry were going to make New Year’s resolutions, what would they be?

  • Companies are giving out COVID rapid tests as a perk/benefit (https://fortune.com/2021/12/30/at-home-rapid-covid-tests-free-employees-google-kroger-tiaa-goldman-sachs/). What do you think about this idea? Would it be a good idea for companies in the ARM industry to follow suit?

  • Should companies be pivoting back to allowing employees to work from home, in the wake of the rising number of COVID cases?

  • Do you think the staffing/labor issues that many companies in the industry have had in recent months will continue into 2022? Why/why not?

  • Collector.Live! 2022 — Why is this such an important event for the industry? Why do you choose to participate? Why should companies sign up?

  • Given the continuing stats about people leaving the workforce – should/could we talk about why/how we see the role of a debt collector as a problem solver / helping professional – and some ideas about how to cultivate a culture of debt collector AS consumers’ helper?

  • Something you have watched/read/listened to and would recommend.

See All 35 Episodes of "The Talk-Off"