Have you ever said the wrong thing, and immediately regretted it?
Maybe the right intention was there, but the words just didn't come out right?

In this episode of Tales from the Field with Amy Volas, Billy tells us about a time when his word choice fell short in front of his peers, and what he learned from it.

Inside the episode:
- Why word choice matters, in life and in sales
- How to accept feedback gracefully, and
- How to recover after saying the wrong thing