“...Also the main thing is integration of chatbots. For instance, integrating it with business applications using APIs. That is where the magic lies in general."

We sat with Chatbot/AI expert at Uniper, Debanjan Chaudhuri, to unpack the use of AI in document understanding and processing, automation in procurement and chatbot integration. Chaudhuri has a deeply embedded passion for neural networks and deep learning architectures to solve different problems relating to natural language processing (NLP).