Jayson is an experienced leader with a demonstrated history of balancing empathy and human connection with data insights and process optimization to build high-performing teams. For over 12 years, he has been helping businesses develop skilled, engaged employees. I have experience leading cross-functional teams in sales, collections, operations, marketing, communications, event management, employee experience, business analytics, and quality assurance.

He is currently the Senior Merchant Success Team Lead at Shopify

In this episode we chatted about:

  • Growing up as an immigrant 
  • Being surrounded by others who did not grow up the same way
  • Lessons from his early sales career
  • Transition from an individual contributor to a team leader (mistakes and learnings)
  • How a moment sipping on Hennessey changed his view on leadership 
  • Superpower of being different and thinking differently
  • Role as Co-Chair of Black ERGs and importance of communities
  • Which Superbowl Team was he cheering for