Communication Rule #1: Communicate with others they way they want to be communicated with. You wouldn't communicate with a child the same way you communicate with an interviewer. You should not communicate with everybody the same way.

In this episode Michel shares that your capacity to communicate is often seen as an indicator of ability, intelligence, competence, confidence. It's one of the most important tools for professional and personal success. It helps you to influence others.

Influence is critical to success whether you're doing sales, leadership, or you just want to get things done. When you overlook the importance of these keys in the communication process, poor communication is the result. Poor communication is usually a symptom of another problem. That's why we talk about context.

As a master communicator you need to develop the skill to flex your style, to meet other's needs. Communication is interactive, iterative, inclusive. It's flexing your style and dialoging.

Asking questions, sharing stories, filtering noise, filtering ego, filtering emotions, shifting your mindset and perspectives very frequently and be intentional about improving the way you communicate with others are among the tips Michel shares in this value packed episode.

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