In this episode I have a story that, perhaps, if you haven't lived the experience (and I hope you haven't) then maybe you have witnessed the uncomfortable feeling of seeing a friend or someone else being out of control in this particular way. It's definitely not fun BUT, with practice, you will learn how to turn it around almost immediately using this "one thing". No. I'm not telling you what the "one thing" is here in the show notes. You have to listen to this episode to find out.

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