How much should you communicate with your client and how do you know if you're doing enough? We've all had jobs that have gone sideways because of miscommunications between contractor and client. A lot of times this happens because, in this industry, we tend to rely on phone calls and text messages as our primary source of communication with our client and just assume that they remember what is going on. THIS IS WRONG. Using Email is a much more effective way to communicate as it gives you the ability to document everything that was said. We recommend that you communicate at least 2 times per week and follow up any phone call with an emailed summary of that call to your client. This level of communication will set you apart from other GCs and allow you build your reputation. Tune in to this week's episode of the Contractor Cuts podcast to hear how we teach our Project Managers and Alliance Partners to keep their clients happy with proactive communication with that builds trust from first intake to final invoice .

Are you are interested in learning more about our project management process or how to take your company to the next level? ProServe Alliance is hosting "1 Day 2 Win" a one-day seminar in Chicago, IL on September 1st that will supercharge your company. You will learn everything you need to duplicate yourself and will leave with a plan for successfully growing your contracting company. Click HERE for more information!

Check out ProServeAlliance.com to learn more about our software, training, coaching, and to see the full podcast videos!

Apple Podcast: https://podcasts.apple.com/us/podcast/contractor-cuts/id1586640379

Spotify: https://open.spotify.com/show/4SE77KI88ITOlEU8FY8GPr?si=1f77d88d0d684975

YouTube:https://www.youtube.com/playlist?list=PL5Er1twgLrvfKS3gpWy24v0JsIbpkjymR