Healthcare is more complex than ever and sometimes all it takes is someone there to talk you through the next steps. In today’s episode of Compassion & Courage: Conversations in Healthcare, Marcus Engel interviews Stephanie Johnson, a Nurse Navigator for Ascension in Nashville, TN. Come listen to this wonderful conversation about how to practice compassion as a career and be inspired to bring it into your own job!

Key Moments:

• 00:00 – Introductions
• 02:00 – Stephanie talks about how she got into nursing and specifically her role as a Nurse Navigator.
• 10:00 – Marcus and Stephanie talk about the advocacy aspect of Stephanie’s role and the team that makes it happen.
• 12:00 – Stephanie shares two stories about times she witnessed compassion.
• 20:26 – Marcus asks his rapid-fire questions. Stephanie would like people to remember, “Know your audience to engage each person.”
• 25:30 – Thank yous and goodbyes!

Resources for you:

• More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/
• Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/
• Learn more about Marcus’ Books: https://marcusengel.com/store/
• Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcast
• Subscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast

Date: 10/9/2023
Name of show: Compassion & Courage: Conversations in Healthcare
Episode number and title: Episode 123 – Stephanie Johnson – Navigating Healthcare with Compassion