In this episode, Matt speaks with Evan Roberts, co-founder of Clipper Construction, an innovative construction company that is using technology to enhance the client experience, create more successful projects, and win more bids. Check out the YouTube video for a full experience walking through the proprietary app that Clipper Construction has developed to facilitate communication and document management with clients. https://www.youtube.com/watch?v=dsCl8Y8FQuM
1:35 Intro to Clipper Construction (projects between 5k-1.5m); their claim to fame is nimbleness
4:38 The importance of communication in construction
7:01 Clients don't like surprises
7:30 How Clipper Construction is addressing the communication gap in the industry
9:35 An example of how attentive communication improved a decision about millwork
12:20 Communicating with the larger project team - i.e. architect's involvement
15:10 The impact of Covid on communication and how we harness technology
16:45 Screenshare of the app: 3D walkthrough, open task list, invoice, change order list, proposals
22:51 How the App relieves stress and helps business
25:20 Evan's story and how you can make your own app
27:25 Changes coming in the industry: the little fish eats the big fish; move to outsource
32:50 Consultants tend to be more entrepreneurial and align better with innovative companies' values
34:50 Finding talent is hard
35:40 The mindset of trust that comes from good communication is the legacy Clipper Construction hopes to leave to the industry
40:54 How to get in touch with Clipper Construction