We welcome Nathan Caldwell, Amazon best-selling author of Empowering Kindness, back to the show to discuss company culture - this time addressing one specific, more difficult subject when it comes to kindness.

What does discipline or correction look like inside of a company that has dedicated itself to kindness? Mistakes will still be made--so how do we handle them while, at the same time, promoting a positive work environment?

Nathan responds masterfully -- enjoy!

Purchase Empowering Kindness by Nathan Caldwell at Amazon.com.