Interview with Anand Safi, Senior Engineering Leader at Mark43. He covers methods and metrics for building trust in virtual teams while telling his story of taking over a newly founded remote team and scaling it up. https://codingsans.com/engineering-management-newsletter?utm_source=Podcast&utm_medium=platforms (Sign up to the Level-up Engineering newsletter!) In this interview we're covering: Definition of trust in the workplace Differences between building trust in virtual teams vs the office Methods for building trust in a virtual team Encouraging team members to build trust among each other Measuring trust in a virtual team Feedback channels in virtual teams Anand's story of building trust in his virtual team

Excerpt from the interview: "At the organizational level, the metric can be transparency around communication. Once you’ve built trust with individuals, you can build organizational trust on the back of that. As an engineer, I used to think, “I wish leadership would tell us about every problem; there is no reason not to.” As a leader partaking in some of these conversations, I’ve had to realize how fluid strategic decisions are. I prefer going to my reports with concrete information rather than updates on discussions that may change by next week. I put effort into coaching my team to understand the leadership's position. I assure them that we’re working on a strategy, and I’ll make sure to update them when we have a plan to execute. Their reaction lets you know how much they trust the organization." https://codingsans.com/blog/building-trust-in-virtual-teams?utm_source=Podcast&utm_medium=platforms (Click here to read the full interview!)