"How can we make it better? That's a part of kindness, that's a part of being there for someone else," says Dr. Greg Grady.

Dr. Grady was recommended to Deb Hart when she was in search of a new dentist a few years ago. What struck her most about Dr. Grady was his trauma sensitive approach to his patients, his compassion and humor. 

And Sally B shares a funny, embarrassing story about a dental experience when she was a teenager.