As Omicron surges - the country's Covid Care Management system is down. The computer system is used by Covid-19 patients, general practices, and other healthcare providers. Te Whānau o Waipareira Trust says it has been inundated with calls for support from whānau for a week, who have been unable to get through to the Government support lines. Another Ministry of Health website - where people can request rapid testing kits - is also down. The Ministry has confirmed the difficulties. The trust's chief operating officer Awerangi Tamihere spoke to Max Towle about how it was affecting patient care.