How can innovative collaboration with major transport providers and airports help to bring about a deeper level of staff understanding and improved customer experience - and what kind of accommodations might a ride hailing service implement to ensure that it's accessible to people with disabilities? Why is the smart home particularly helpful from an accessibility perspective - and what recent innovations might assist in enabling greater inclusion?

Chair - Robin Spinks, Principal Manager, Digital Accessibility, RNIB The RNIB Wayfinding project - Marc Powell, Strategic Relationships, Innovation through Partnership, RNIB John Worsfold, Innovation and Technology Implementation Manager, Innovation through Partnership, RNIB

Uber's approach to accessibility - Ekaterina Petkova, UKI Accessibility Operations Manager, Uber

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